If your facility works with a pharmacy provider already, you know – and hopefully have experienced – the benefits a good partnership offers.
If your facility works with a pharmacy provider already, you know – and hopefully have experienced – the benefits a good partnership offers: fewer medication errors, smoother surveys, and a clinical team that actually understands long-term care. But not every pharmacy relationship delivers on that promise, and it’s worth periodically asking whether your current provider is still the right fit.
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Why compare providers in the first place? Long-term care pharmacy isn’t a commodity service. Two providers can look similar on paper (think similar delivery schedules and packaging systems.) but still differ dramatically in clinical support, level of responsiveness, and how they solve problems when something goes wrong. If your facility has grown, changed care settings, or simply hasn’t reevaluated its pharmacy partner in years, a comparison is worth the time.
What to actually compare:
- Clinical support depth: Does the provider offer consultant pharmacist services, or simply fill and deliver prescriptions?
- Technology and tools: How does the provider support your staff with ordering, reconciliation, and reporting?
- Responsiveness: How does the provider handle after-hours needs or urgent medication changes?
- Compliance and documentation support: Does the provider make your survey prep easier and help your staff feel more confident?
- Financial transparency: Do you understand exactly how pricing works and where hidden costs tend to show up?
If you’re in the middle of evaluating pharmacy partners, we’re happy to walk through how Omnicare stacks up against your current provider on the specifics that matter to your facility. Request a consultation to start that conversation.
